Know About Hainan Airlines Reservations Policies Before Booking Your Flight

Hainan Airlines is one of the major airlines in China. It is headquartered in Haikou, Hainan, China. It is the fourth largest airline considering fleet size and tenth largest airline in Asia considering passenger carried. If you are planning to book your ticket with Hainan Airlines and you want to know important policies in simpler language, this article by HolidayGlobes will help you in understanding the same. Also, you can call us at +1-888-595-2181 for detailed information.

Why Should you Book Hainan Airlines Flights?

Hainan Airlines has witnessed growth since 1993. From a small domestic carrier, it now serves global destinations and has been listed as one of the major global airlines with routes across the world. Below are some points that proves the Hainan Airlines one of the best airlines in the world:

  • The airline operates with a modern fleet such as Boeing 787-8 and 787-9 for the trans-Pacific routes.
  • The aircraft is designed using the latest technology that boasts safety, comfort and entertainment.
  • The airline’s business class has 180-degree fully-flat seats, gourmet meals, award-winning wines for premium passengers.

So, Hainan Airlines flight booking can prove to be a great investment for you.

How to Make Hainan Airlines Ticket Reservation?

Below are the step-by-step guidance to make Hainan Airlines Ticket Reservation:

  • First, visit the Hainan Airlines official website.
  • Now, hover to “Plan & Book” and click on “Search Flights”.
  • Then, the screen will appear with a form mentioning basic information.
  • Now, choose “Roundtrip” or “Oneway”.
  • Choose from/to destinations.
  • Now, mention departure date or return date (for roundtrip).
  • Select number of passengers including adult, child, or infant.
  • Select Business or Economy flight.
  • Now, click on the “Find” button.
  • After clicking, the screen will appear with Airline’s Guidelines. After reading it thoroughly, click on “Confirm and Continue”.
  • Now, the list of available flights will appear.
  • Choose what best suits your budget and other requirements.
  • Click on the “Price” available and you will find detailed information on baggage allowance, change fee, cancellation fee. Read them carefully and click on the “Continue” button.
  • Now, review your fare and payment details (not to forget reading fare rules) and click on the “Continue” button.
  • Now, the “Passenger’s Details” will appear on screen. Fill in the same and click the “Continue” button.
  • Now, make the payment-on-Payment Gateway.

Finally, you will get the payment confirmation on your registered mobile phone and email address.

How to Manage Hainan Airlines Flight Booking?

Within a few simple steps mentioned below, you can ensure Hainan Airlines manage booking:

  • Visit the official website of Hainan Airlines.
  • Hover “Plan & Booking” section.
  • Click on “Manage My Bookings”.
  • Mention “Card Number/Email Address and Password. Now, click on the “Login” button.

Once you log in, you will be able to manage your flight with different requirements such as flight change, adding baggage, upgrade, or cancellation.

What is Hainan Airlines Baggage Policy?

The Hainan Airlines Baggage Policy ensures flexibility when packing your bags for the Hainan Airlines flight. Here’s what all you need to adhere before you book your flight:

Carry-on Baggage Policy

Carry-On Allowance for International flights other than flights to/from North America

For Economy Class

  • There will be one carry-on luggage allowed.
  • The maximum dimension of each bag should come under the size of 115cm (45in) (length + width + height).
  • The maximum\ weight of carry-on baggage will be 10kg (22lbs).

For Business class

  • There will be a maximum 2 bags allowed.
  • The maximum dimension of each carry-on baggage will be 15cm (45in) (length + width + height).
  • The maximum combined weight of both carry-on baggage will be 10kg (22lbs).

Carry-On Allowance for Domestic Routes within China

Business and economy class

  • There will be a maximum one carry-on baggage allowed for economy and two carry-on baggage allowed for business class.
  • The maximum dimension of carry-on baggage should come under the size of 55cm (22in) X 40cm (16in) X 20cm (8in) (length, width, and he
  • The maximum weight of carry-on baggage should not exceed 7kg or 15lbs.

Carry-On Allowance for flights between China and North America:

There will be one carry-on bag and one personal item allowed. All carry-on baggage must fit in the overhead bin or under the set-in front of the passenger.

  • The maximum dimension of the carry-on baggage will be 45 linear in/115 cm (length + width + height).
  • The maximum weight of carry-on baggage must not exceed more than 22lb/10kg.
  • Checked Baggage Allowance for Flights Between America and Asia, Europe, Middle East, Africa, Southwest Pacific [except special routes]

Economy Class

  • There will be a maximum 2 checked baggage allowed.
  • The maximum dimension will be a total length, width, and height not exceeding 158 centimeters/62 inches.
  • The maximum weight will not exceed more than 23 kilograms/50 pounds

Business Class

  • There will be a maximum of 2 checked baggage allowed.
  • The maximum dimension will be a total length, width, and height not exceeding 158 centimeters/62 inches.
  • The maximum weight should not exceed 32 kilograms/70 pounds.

For Infant

  • There will be one piece baggage and one collapsible baby carriage allowed.
  • The maximum dimension should not exceed more than 45 linear inches/115 cm (length + width + height).
  • The maximum weight should not exceed more than 50 lb or 23 kg.
  • Please Note; if you are a member of Fortune Wings and Silver Card, you can bring one additional piece of baggage with maximum weight of 50 lb or 23kg.

Checked Baggage Allowance for European region (except Russia)

Economy Class

  • There will be a maximum of 1 baggage allowed.
  • The maximum dimension will be total length, width, and height not exceeding 158 centimeters/62 inches.
  • The maximum weight will be no more than 23 kilograms/50 pounds

Business Class

  • There will be a maximum of 2 baggage allowed.
  • The maximum dimension will be a total length, width, and height not exceeding 158 centimeters/62 inches.
  • The maximum weight should not exceed 32 kilograms/70 pounds.
  • The Fortune Wings Gold Card members may bring one additional piece of baggage with one maximum baggage weighing 20 lb or 10kg.

What is Hainan Airlines Cancellation Policy?

Whenever you feel like changing your plan, you can easily accommodate that in your Hainan Flights whether its cancellation or any change. However, you need to go through below conditions under the Hainan Airlines Cancellation Policy before you cancel your flight with them:

  • Hainan Cancellation Policy provides the leverage to cancel their tickets within a day of booking that to free of cost through a free cancellation window.
  • If the passenger misses the free cancellation window, there might be a fee levied as cancellation fee. Also, the ticket must be booked at least 7 days before the departure date.
  • The cancellation can be done through online and offline. However, it is also important to note that the cancellation must be made at the point of purchase.
  • Tickets that are made with the help of any travel agent will not be canceled through official Hainan Airlines.

In case passengers have booked two tickets by mistake, they will be able to cancel their ticket with lower airfare for free of cost. The cancellation can be done up to 48 hours after the departure of the flight.

Hainan Airlines 24 Hours Cancellation Policy

The best thing about Hainan Airlines is that it provides a flexible 24-hour cancellation policy which enables you to avoid any kind of cancellation fee levied by the airline. Here’s what this cancellation window offers:

  • Hainan 24-hour cancellation policy provides the liberty to cancel up to a day from booking.
  • The ticket should be booked at least 7 days before the departure date.
  • It is not mandatory that the rules are applied to all conditions. In some cases, the airline does not allow any cancellation even if it is done within 24 hours.
  • The 24-hour rule is quite rigid and passengers have to abide by this rule. If the tickets are being canceled even an hour later from the day of booking, the free cancellation window would be withdrawn.

What is Hainan Airlines Refund Policy?

Hainan Airlines refund policy is easy and allows the passengers to make the best out of the cancellation. Hainan Airlines refund policy is easy and allows the passengers to get their refund on cancellation on time. Run through the following points to know more about the refund initiation and reflection:

The passengers can apply for a 100% refund if the ticket is canceled within the fee span of 24 hours. The ticket must be booked a week before the departure date.

In case the passenger has booked an economy class ticket at a 60 percent discount, the airline would dismiss the ticket amount. This means the airfare flight fare would be considered as a cancellation fee and no refund will be initiated.

Generally, the refund takes 7 to 20 business days to reflect into the account. If the booking has been made through credit card, the refund would be reflected in the same method.

In case the passengers have paid the booking amount through cash or cheque, the airline would get in touch with them and initiate the refund in their desired account.

A refund would only be initiated for refundable tickets. If the passengers have purchased non-refundable tickets, the airline would not release any refund in that condition.

How to cancel Hainan Airlines Ticket reservations?

There are three ways you can cancel your flight with Hainan Airlines. Below are the wats you can opt for the same:

Hainan Airlines Online Cancellation

  • Browse through the official Hainan Airlines website.
  • Now, choose your language and location. The airline will redirect you to some other page.
  • Click on the “Manage My Booking” section.
  • Now, mention your E-ticket number and last name with the ID number. Now, press on the “Get” button.
  • The airline will fetch your details. You can click on the cancellation option and confirm your cancellation.
  • Also, make sure you fill out the refund form right after the cancellation confirmation.
  • Finally, you will receive a notification regarding the cancellation and refund on your registered email address.

Hainan Airlines Offline Cancellation

You can cancel your ticket with Hainan Airlines by using Hainan Airlines customer service number which is +86-898-66739801 or 1-888-595-2181. You can instruct them your needs and they will complete your cancellation process.

You can also cancel your tickets at the airport. You can visit Hainan Airlines and instruct them your requirements and why you want to cancel your flight with them. Within a fraction of time, they will cancel your ticket and provide you with a notification regarding the same.

If you require more information on airlines and other top destinations, you can visit HolidayGlobes. The website gives you detailed guidance on planning your trip with affordable packages and plans. For more, you can call us at +1-888-595-2181.

  • Customer Reviews

Leave your review


call icon

+1-888-595-2181

Early Booking Discounts on Flights to your Dream Destinations. +1-888-595-2181